We ship Monday through Thursday (excluding holidays), avoiding unnecessary delays in courier warehouses. Orders are generally processed and shipped the next business day. For purchases paid by bank transfer, processing will only take place after the amount has cleared, which may take a few days. Upon shipment, you will receive an email with a tracking link so you can follow the status of your order in real time.

Delivery takes place within 6 working days, calculated from the confirmation and payment of the order, except in the case of unforeseen events that may extend delivery times (for example, during Christmas and Easter periods, in case of adverse weather conditions, courier delays — especially for multi-parcel shipments — or absence of the recipient).

To place an order, simply visit our website www.eatvoila.it, select your favorite products, and add them to your cart. Once you've done this, you can proceed with payment. All the steps are clearly explained on the website, which will guide you step-by-step through the purchase process. Registration is not required to purchase from us.

We ship to Italy, France, and other European Union countries.

We accept electronic payments (credit cards, PayPal, Amazon Pay, Apple Pay from Apple devices, Klarna) processed through the Shopify platform. Credit cards must belong to authorized networks; the charge is made upon order placement. Payment by advance bank transfer is also possible (customer pays all fees and charges).

Shipping to Italy is free for orders over €69.00. For orders under this amount, there is a fixed €6.90 shipping fee.

International shipping is free for orders over €159.00. For orders under this amount, there is a flat fee of €19.90.

No, cash on delivery is not available.